Job | Executive Assistant to the COO | Brussels

Looking for a new challenge as an Executive Assistant? Look no further, we have just the job for you.

DKV Belgium, a loyal partner in insurance, but there’s more than meets the eye —we’re a dynamic team of around 500 engaged colleagues driving digital transformation. As part of the international Munich Re Group, we proudly lead private health insurance in Belgium, supporting our clients during good and difficult times. You will arrive in an environment where everybody is able to be who they are, where you can get the most out of yourself day in and day out, with the support of your colleagues.

Together, we put our values of success, diversity, collegiality, and development into practice every day to strengthen the trust of our two million clients.

Sounds like a plan? Continue reading!

What the Key Tasks Look Like

As Executive Assistant to the COO, you will support the COO of DKV Belgium in a timely, efficient and professional manner in preparing and developing the strategic journey. You will also work closely with top-management of DKV Belgium and facilitate interactions with the ERGO Group on various strategic projects within the scope of the COO.

The COO domain currently includes Claims handling, Contract management (Retail), Customer Services (first line customer contact), Building & Facility management (incl. mailroom activities), Specialized Activities (for Claims & Contract), Medical department, Human Resources (both for DKV Belgium and ERGO Belgium), Transformation Office and Data & Digital Services.

• Create effective executive memorandums and presentations for the Executive Committee, Board of Directors and other local events by conducting research and developing content.
• Preparation and follow-up of COO meetings and other COO events, including documentation of the meetings (meetings minutes, action logs).
• Support the development and implementation of ongoing and future strategic roadmaps, including both innovations and remediation actions within COO domain.
• Support and facilitate strategic projects & initiatives under discretion of the COO by offering coordination and analysis.
• Monitor actual budgets (personnel and non-personnel) within COO domain and asses future budgetary needs to be included in multi-year financial planning.
• Monitor progress of programs and projects sponsored by COO, contributing to timely delivery and alignment with strategic goals.
• Monitor operational performance metrics (KPIs, service levels), action plans and reports to governance bodies.

Required Skills and Competences

• University degree or equivalent by experience
• Working language is English, good knowledge of French and/or Dutch is preferable
• Proficient in MS Office (Excel, Word, PowerPoint)
• Excellent analytical and strategic skills
• Self-confident manner, strong communication skills (via phone, e-mail and in-person) and ability to build effective relationships quickly
• Cross-cultural affinity and proven ability to work and communicate successfully at different levels in a multi-national environment
• Flexibility, ability to work under pressure
• High level of independence, self-motivation and proactivity
• Experience exercising discretion and confidentiality with sensitive company information

Want to grow with us?

At DKV we offer you a varied job with growth opportunities (thanks to training, coaching, growth projects, and internal mobility) and all this at a prime location in the heart of Brussels.

Besides a competitive gross salary, we offer an extensive standard package of extra-legal benefits such as:

• insurance package (hospitalization, ambulatory insurance, guaranteed income insurance, pension plan)
• a year-end premium, collective company premium, and individual bonus
• flex reward-plan
• meal and eco vouchers
• internet and homeworking allowance

Moreover, you can count on an attractive leave scheme (up to 34 days), flexible working hours, and the possibility to work from home up to three days a week. This way of hybrid working guarantees you a good balance between work and your private life.

We are an equal-opportunity employer. All aspects of employment are based solely on performance, competence, conduct, or business needs. If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can make any reasonable adjustments needed to support you through your recruitment journey.