Healthcare that meets you where you are.
DKV Nova gives a direct access to mental and physical health support, and wellbeing tools. Available for Corporate customers with an ambulatory coverage. All through the DKV App you already have. A general practitioner available 24/7. A psychologist when you need one. Wellbeing programs that fit into daily life.
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Covered.
But not supported.
Health insurance protects when things go wrong. That still matters. But health today starts earlier. Prevention. Wellbeing. Direct access to healthcare. All that is now possible. That's where expectations have moved. But the system hasn't caught up.
Until now.
On top of your existing coverage.
DKV Nova is built into the DKV App giving members direct access to physical care, mental health support, and wellbeing tools.
General partitioner teleconsultation
Access a medical teleconsultation wherever you are, in 30 minutes or by appointment.
Dermatology
Consult a certified dermatologist online, with no waiting list and no appointment: complete a questionnaire and send photos of your skin to receive a diagnosis.
Psychologist
Find the perfect psychologist for your needs and connect how you prefer: by phone, video consultation, or in person.
Crisis support
Immediate psychological support and emotional stabilization if you are experiencing sudden trauma or an urgent personal crisis.
Smoking cessation coaching
A structured behavioural coaching program designed to guide you step-by-step toward quit smoking for good.
Sleep support coach
Targeted, short-term coaching to restore restful sleep, overcome insomnia, and rebalance your natural biological rhythm.
Mental health and wellbeing support tools
Your 24/7 wellbeing space: assess yourself, track your progress, and recharge with our blogs, podcasts, and practical exercises.
Personal Exercise coach
Boost your physical and mental well-being with a dedicated coach. Together, create a tailor-made activity routine perfectly adapted to your daily life to reclaim your full energy.
Kinesiotherapist
Rediscover the joy of movement. Find a kinesiotherapist near you and enjoy a tailored program to restore your mobility, correct your posture, and get back in shape.
Physiotherapist
Find a physio near you to diagnose and treat your pain. Get targeted support to heal your injuries and say goodbye to chronic pain.
Nutritionist
Find a nutritionist to transform your eating habits. Boost your daily energy, manage your weight, and take care of your health with tailored support.
For employees and their family members
Health support for everyone in the room.
1Care when you need it, not when the system allows it.
No waiting rooms. No two-weeks delay. When something feels off, act on it the same day through the DKV App you already have.
2One place to start, no matter what the concern.
General practitioner consultation, physical and mental wellbeing programs. All in one place, without having to figure out where to go first.
3Support before it becomes a problem.
Address health concerns early, before they escalate. Not after they already have.
For employers
Health support for everyone in the room.
1Care that is always on.
DKV Nova adds value in the space where most health benefits go quiet. Every day, not just when something goes wrong.
2Healthier teams. Happier people.
Early access to care reduces the likelihood of health concerns turning into long-term sick leave. A workforce that feels supported stays longer and performs better.
3A benefit your employees will actually use.
Built into the DKV App employees already open. No new platform to adopt, no onboarding friction, no benefit that gets forgotten after the first week.
60 years at the centre of Belgian health.
2 million customers.
6000 intermediaries.
DKV has seen firsthand where traditional, reactive healthcare falls short.
To bridge this gap, we have developed a complementary range of proactive and preventive solutions.
FAQ
Everything you need to know about DKV Nova before its launch.
No. DKV Nova offers additional services provided aside from your current DKV Corporate ambulatory plan. It will be available for one-person businesses to large-scale enterprises. So nothing changes. You just get more from what is already in place.
Through the DKV App they already have. No new login, no separate platform, no onboarding process. Services are available from the moment DKV Nova goes live.
From September 2026, here is what you get access to through the DKV app:
You can consult a general practitioner via video, any time of day or night, 24/7
You can get advice from a dermatologist via chat and receive a diagnosis within 48 hours
You can talk to a psychologist via video, phone, or face-to-face; your first session is fully offered by DKV
You can reach crisis support by phone immediately, any time, 24/7
You can get structured coaching to quit smoking, via video or phone
You can work with a personal sleep coach to improve your rest and recovery
You can train with an online personal coach
You can access a kinesiotherapist for movement therapy and physical rehabilitation
You can see a physiotherapist for physical recovery and support, face-to-face
You get access to a full mental health and wellbeing platform; daily check-ins, burnout scans, self-help programs, coaching, and a content library
DKV Nova combines a clear, coherent proposition with the trust of Belgium's most experienced health insurer and the sales distribution network that already serves those clients. It is unique because it offers a truly holistic approach, focusing equally on body and mind, bridging the gap between curative and preventive care.
No extra subscriptions, no fragmented experience, no standalone app disconnected from actual coverage.
DKV Nova combines digital accessibility with professional expertise. Every service on the platform is delivered by qualified professionals, selected and vetted by third party service providers: certified general practitioners, licensed dermatologists, accredited psychologists, and trained coaches, selected and vetted by the service providers against strict quality standards.
DKV does not build the services itself. It curates them to ensure a broad, high-quality offering. Each partner is vetted for clinical quality, reliability, and alignment with DKV's own standards.
All practitioners operate in Belgium and are available in Dutch, French, and English. The result is a premium health experience that is both digitally accessible and professionally grounded.
Teleconsultations with a General Practitioner are fully offered, no claim required. The first psychologist consultation is covered by DKV. Subsequent psychology sessions, specialist consultations, and treatments such as kinesitherapy, physiotherapy, sleep coaching, and smoking cessation are reimbursed according to the terms of the ambulatory plan. However, the cost of the personal coach is entirely the responsibility of the insured.
DKV Nova works alongside existing coverage, not instead of it. If an employee or a family member needs care beyond what the platform provides, the General Practitioner, the psychologist, the coach or the dermatologist on the platform can refer them to the appropriate specialist. Their existing DKV coverage takes it from there, exactly as it always has.
From “I need help” to “I get help” in minutes.
Your company doesn't have DKV ambulatory coverage yet?
